Easyjet to be investigated over disabled-passengers claim

Monday, 16th August 2010

Dominique Bussereau, France’s Transport Minister, has called for an inquiry into allegations that low-cost airline Easyjet refused to allow disabled passengers to travel unless accompanied by able-bodied passengers. Mr Busserau’s order follows reports that Easyjet would not fly disabled passengers on the grounds that it was not safe. The passengers were reportedly told they would not be allowed on board the aircraft unless they were accompanied by another passenger who was able-bodied.

Easyjet referred to safety regulations that require the carrier to ensure all passengers are able to evacuate the aircraft within 90 seconds. An Easyjet spokesman that because of safety regulations, the carrier requires all passengers with reduced levels of mobility are accompanied by able-bodied companions. The spokesman added that Easyjet is already holding talks with France’s government in a bid find a viable solution that does not compromise on safety.

According to the Easyjet website, the carrier requires all passengers be able to undo their own seatbelts, don their oxygen masks and lifejackets, and make their own way out to the closest emergency exits without assistance. Mr Bussereau, however, accused Easyjet of hiding under safety regulations. He said that if Easyjet fails to develop solutions for each individual case in the same way other companies do, then Easyjet should be severely punished.

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